COVID-19: Our Commitment

Header Image 420 E Ohio Covid 19 Commitment

COVID-19: OUR COMMITMENT

The health and well-being of our residents, visitors and the entire Chicago community is our top priority. We are closely monitoring the impacts of COVID-19, and are dedicated to providing support and resources that promote a healthy environment for everyone. We have implemented new procedures and tools, and are following the guidance and recommendations by the CDC, the Illinois Department of Public Health and City of Chicago.

LATEST UPDATES

The City released its Reopening Chicago Plan, with information on how and when different industries can reopen. In accordance with this plan, all residents and visitors must practice social distancing and wear a mask in public spaces. For more information, including industry guidelines for Residential Buildings, please visit chicago.gov.

Scheduling Tours & Virtual Leasing

Our leasing office is now open and we are scheduling standard tours with a leasing agent, self-guided tours, and virtual tours to prospective residents. However, we have made the following adjustments to our in-person tour procedures;

  • Appointments required, no walk ins please.

  • Face masks required for all visitors. We’re happy to supply one for those who need it.
  • Limited time slots to allow for increased cleaning between each tour.

  • Limit 2 visitors per tour. Visitors must be a part of the same group.

If you prefer to shop for your new home virtually, we will continue to offer online resources and tools to aid in your search. Consider the options provided below, and don’t hesitate to reach out with questions at any time, our leasing team is standing by.

  • Schedule a live video tour

  • Watch pre-recorded walk-throughs of available units

  • Flip through our gallery
  • Explore floor plans & pricing

  • Sign up to receive property updates and specials

Best Practices

We have implemented new protocols and enhanced existing ones in an effort to protect the health and wellbeing of our residents, staff, visitors, and broader community. We continue to evaluate these practices and adapt them as recommended by city, state and federal officials. Highlights include:

  • High touch points are cleaned regularly with a non-toxic disinfectant and sanitizer

  • An electrostatic sprayer is used for broad application of disinfectant

  • Hand sanitizer stations will be located throughout the building

  • Daily, non-contact temperature checks for staff members

  • Face masks required in all public spaces
  • Physical distancing of 6 feet or more is encouraged in all public spaces

  • Reduced occupancy requirements in all shared spaces

  • Reduced elevator occupancy requirements

  • Physical barriers at the concierge desk

  • High quality air filters in the central air handler and at unit heat pumps

Resident Support and Resources

We are also committed to providing programs and services that support the health, wellness and new, at-home routines of our residents. These will include:

  • Contact-free package pick-up

  • Dedicated food delivery drop off area

  • Building updates sent regularly via email

 

  • Online fitness and meditation classes in partnership with LulaFit

  • Free, non-toxic cleaning supplies and refills